DocsCheck & OISC Compliance
This page explains how DocsCheck is designed to support OISC-regulated advisers without crossing into regulated immigration activity under the Immigration and Asylum Act 1999. If you have questions not answered here, contact us at hello@docscheck.co.uk.
The key question: does using DocsCheck constitute regulated immigration advice?
No. DocsCheck is a document preparation and case management tool. It does not provide immigration advice, make representations to UKVI, advise on immigration eligibility, or recommend immigration routes. These are the activities regulated under section 84 of the Immigration and Asylum Act 1999.
DocsCheck is a tool used by regulated professionals as part of their casework. The advice, the professional judgements, the representations, and the client relationship remain entirely with the instructed regulated adviser.
What DocsCheck does and does not do
✓ DocsCheck does
- Identify missing documents for a selected visa route
- Score documents for quality and completeness
- Flag potential evidence gaps and inconsistencies
- Draft representation letters for professional review
- Send questionnaires to collect client information
- Manage case deadlines and document status
- Automate client reminders for outstanding items
- Log all actions for audit and compliance purposes
✗ DocsCheck does not
- Advise clients on their immigration position
- Recommend a visa route or application strategy
- Assess eligibility for any immigration status
- Make representations to UKVI or the Home Office
- Interpret immigration law or policy
- Predict the outcome of any application
- Advise on appeal rights or tribunal proceedings
- Provide any service that constitutes regulated advice
Using DocsCheck within the OISC Code of Standards
OISC-regulated advisers must ensure that their use of any technology tool is consistent with the OISC Code of Standards. Key points relevant to DocsCheck:
Competence and supervision (Standard C1–C3)
All DocsCheck outputs — including AI document scores, refusal risk indicators, and AI-drafted letters — must be reviewed and verified by the responsible registered adviser before reliance. The adviser remains responsible for the accuracy and quality of all work submitted in their name.
Confidentiality and data protection (Standard C12–C14)
DocsCheck processes personal data on behalf of your organisation as a data processor. Our Data Processing Agreement satisfies the Article 28 UK GDPR requirement for a written contract between data controller and processor. All client data is isolated per organisation and stored securely on Google Cloud Storage.
Client care and communication (Standard C5–C8)
DocsCheck's client-facing questionnaires and messaging features are tools to assist you in communicating with clients — they do not provide advice to clients. All client-facing content sent through DocsCheck remains under your control and responsibility.
Record keeping (Standard C20)
DocsCheck maintains a full audit log of all actions on each case, supporting your record-keeping obligations under the OISC Code of Standards.
Our disclaimer in plain English
DocsCheck is not an immigration adviser. It is software used by immigration advisers. The platform helps you manage documents, draft letters, and organise casework — but every professional decision, every piece of advice given to a client, and every representation made to UKVI is yours. DocsCheck does not change or reduce your professional obligations in any way.
Questions for OISC advisers
If you are considering using DocsCheck and have compliance questions specific to your OISC registration level (Level 1, 2, or 3), we are happy to discuss how the platform can be used appropriately within your authorised activities.
Contact us at hello@docscheck.co.uk or call +44 1452 938897. We can also provide a Data Processing Agreement on request for OISC advisers who need it for their own compliance records.
Further information
- Understanding AI in DocsCheck — what our AI features do and don't do
- GDPR & data protection — how we handle personal data
- Data Processing Agreement — Article 28 UK GDPR compliance
- Terms of Service — full platform terms including the not-legal-advice disclaimer
- OISC website — the Office of the Immigration Services Commissioner