Your client's documents now fill in the questionnaire for them

A typical Skilled Worker application asks your client roughly 90 questions across personal details, sponsorship, finances, language and travel history. Most of those answers are already sitting in documents the client has uploaded — passport, BRP, payslips, tenancy agreement, employer letter.

Until now, that information had to be typed in twice: once into the document, once into the questionnaire. Today's update changes that.

What's new

When a client uploads a document to DocsCheck, the AI reads it and suggests answers to the matching questionnaire fields. The client sees a small banner on each field — "Found in your passport: 540021987" — with a one-tap Use this or Dismiss. Nothing is filled in automatically. The client is still the one who decides.

That distinction matters. The AI is acting as a research assistant, not a co-signer.

Three states, three colours

Every field in the questionnaire now sits in one of three states:

• Verified (green). The answer matches what's on the uploaded document. The field shows a green tick and the line "Matches your passport." Useful for catching the common error where a name is keyed in slightly differently from the document spelling — the system catches the mismatch before the application is built.
• Suggestion (blue). The AI has found a value in a document but the client hasn't entered it yet. The suggestion appears next to the empty field with Use this and Dismiss buttons. Clients accept or reject one at a time.
• Conflict (amber). The answer the client typed doesn't match the document. The system shows what the document says alongside what was entered: "Your answer differs from your passport, which shows 14 March 1991. Please check which is correct." No assumption is made about who is right; the client decides.

The consistency view

For caseworkers, the bigger shift is the new per-client consistency view. Open a case and you see at a glance:

• How many questionnaire fields were auto-filled from documents
• How many were entered manually with no document to verify
• How many are verified against an uploaded document
• How many are in conflict and still need review

That single screen is the new triage tool. If a case has nine conflicts open, you know to put it at the top of the morning review pile. If a case is fully verified end-to-end, you can move it forward with more confidence.

Required documents — surfaced where they're needed

Alongside the verification work, the AI also tracks which documents are still missing for the visa route the client is applying under. The questionnaire field that depends on a missing document now shows a prompt — "To complete this section, please upload your latest payslip." — with a single button to take the client straight to the upload flow.

This sounds small. In practice it removes one of the most common back-and-forth emails in immigration practice: "What else do you need from me?"

What this does not do

Three things worth being explicit about:

• The AI never changes an answer on its own. Every suggestion is offered to the client. Every conflict is flagged, not silently corrected.
• The AI does not give legal advice. The system flags inconsistencies between the answer and the document; it does not assess whether the answer is right for the visa route. That stays with the fee-earner.
• The AI does not replace your existing checks. The verification step happens before your normal pre-submission review. It catches data-entry errors, not professional judgement calls.

What changes for your team

For most firms, the day-to-day workflow is unchanged — the new behaviour is layered onto the existing upload and questionnaire flow. What changes is the time spent on transcription and the number of questionnaire errors caught before submission rather than after.

Anecdotally, the questionnaire fields most commonly mistyped — passport numbers, dates of birth, employer references — are also the ones most easily extracted from a single uploaded document. That's the simplest place to see the benefit on your first case after the update.

How to try it

The feature is on by default for every DocsCheck firm. There is no setting to enable. The next time a client uploads a document, the AI suggestions will appear in their questionnaire automatically.

If your firm isn't yet on DocsCheck, the 14-day free trial includes the full questionnaire-from-documents flow. No card needed; the first uploaded document will trigger the suggestions immediately.